About Us

  SEARCH:
press room contact us login
About Us
Annual Report
Directions
Mission & Vision
Patient Satisfaction
Hospital Report Card
Financial Reports
How to Report a Complaint
Quality Improvement
Strategic Initiatives
Hospital Governance
Discount Policies
   Print this Page
   Tell a Friend


About Us - Hospital Report Card


The categories of hospital information listed on this page collectively form the comprehensive "Hospital Report Card." You can access all the categories of information from the links below.   

The links for the quality of care and patient satisfaction information will take you to the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA).  There, you will find information about our hospital's performance, and also information about the performance of other community hospitals in Vermont.  BISHCA's website also includes the financial data for all Vermont community hospitals. 

The links for the other Hospital Report Card categories listed below will take you to the corresponding information posted on our own website.

QUALITY OF CARE
 

COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page.
What you'll find there:

See how Copley Hospital scored on more than 30 indicators of quality of hospital care, including these sub-categories:
  Heart Attack Care
  Heart Failure Care
  Pneumonia Care
  Preventing Complications from Surgery
  Infection Reporting: 
   (A) Surgical Site Infection Rates - Total Abdominal Hysterectomy
   (B) Central Line Associated Bloodstream Infection Rates
   (C) Central Line Associated Bloodstream Infection Prevention
   (D) Preventing Infections from Drug Resistant Organisms 

  Nurse Staffing
  Volume and Mortality for Selected Procedures: 
  Selected procedures include: Esophageal Resection, Pancreatic Resection, Abdominal   Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angioplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy. 
CLICK HERE for More Quality Data on Copley's website

QUALITY IMPROVEMENT INITIATIVES
 

READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Copley's website
What you'll find there:

What Copley Hospital has done to make patient care safer and more effective, including these sub-categories:
  Quality Improvement and Patient Safety Projects
  Quality Improvement Contact Information


PATIENT SATISFACTION
 

COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website.
What you'll find there:
National survey results showing how Copley Hospital's patients rated their experiences during inpatient stays. 
CLICK HERE for More Patient Satisfaction Data on Copley's website

HOSPITAL PRICING
 

COMPARE PRICING FOR VERMONT COMMUNITY HOSPITALS on BISHCA's Hospital Report Card Website.
What you'll find there:
  Estimated hospital charges for high volume inpatient admissions
  Estimated hospital charges for high volume outpatient procedures
  Hospital charges for high volume and common outpatient diagnostic procedures
  Physician charges for high volume and common outpatient visits and procedures


HOSPITAL DISCOUNT AND FREE CARE POLICIES
 

SEE DISCOUNT AND FREE CARE POLICIES on Copley’s website.

FINANCIAL REPORTS
 

SEE FINANCIAL INFORMATION ON COPLEY'S WEBSITE
What you'll find there:

Figures on cost of care, cost shifting, comparisons of Copley Hospital's financial information to state averages, and measures of financial health:
  Summary of Budget
  Financial Health and Benchmarks
  Cost Shift Information
  Capital Expenditure Information
  Optional Hospital-Specific Budget Information/Contact Info

CLICK HERE to compare financial information for Vermont's community hospitals on BISHCA's Hospital Report Card website.

STRATEGIC INITIATIVES AND PROCESS FOR PUBLIC PARTICIPATION


READ A SUMMARY OF STRATEGIC INITIATIVES for Copley Hospital. This document describes initiatives to meet health care needs of the local population. It is based on a strategic planning process that includes opportunities for public input.  

 HOSPITAL GOVERNANCE
 

FIND OUT ABOUT COPLEY HOSPITAL'S GOVERNANCE
Learn who is on Copley Health Systems'  Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including:
   Public Meeting Schedule
   Contact Information


  IF YOU HAVE A COMPLAINT
 

SEE HOW TO FILE A COMPLAINT AT COPLEY HOSPITAL
Tell us if you are concerned about the care you or someone else received at this hospital.  

Historical data: See Comparative Data for all Hospitals for 2007, 2006, 2005 on the website of the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA) : BISHCA Website Comparative Data for All Hospitals
 

Quality of Care
  I  Quality Improvement 
Patient Satisfaction  I  Hospital Pricing  I  Financial Reports  I  Strategic Initiatives  |  Hospital Governance  I    Have a Complaint 



    © 2004 Copley Hospital. All rights reserved. Privacy Policy    ·   Site Map    ·   Contact Us    ·   Patient Rights    ·   Home
    powered by Cambium Group, LLC