| QUALITY OF CARE |
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COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page. What you'll find there: See how Copley Hospital scored on more than 30 indicators of quality of hospital care, including these sub-categories: Heart Attack Care Heart Failure Care Pneumonia Care Preventing Complications from Surgery Infection Reporting: (A) Surgical Site Infection Rates - Total Abdominal Hysterectomy (B) Central Line Associated Bloodstream Infection Rates (C) Central Line Associated Bloodstream Infection Prevention (D) Preventing Infections from Drug Resistant Organisms Nurse Staffing Volume and Mortality for Selected Procedures: Selected procedures include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angioplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy. CLICK HERE for More Quality Data on Copley's website
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| QUALITY IMPROVEMENT INITIATIVES |
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READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Copley's website What you'll find there: What Copley Hospital has done to make patient care safer and more effective, including these sub-categories: Quality Improvement and Patient Safety Projects Quality Improvement Contact Information
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| PATIENT SATISFACTION |
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COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website. What you'll find there: National survey results showing how Copley Hospital's patients rated their experiences during inpatient stays. CLICK HERE for More Patient Satisfaction Data on Copley's website
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| HOSPITAL PRICING |
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COMPARE PRICING FOR VERMONT COMMUNITY HOSPITALS on BISHCA's Hospital Report Card Website. What you'll find there: Estimated hospital charges for high volume inpatient admissions Estimated hospital charges for high volume outpatient procedures Hospital charges for high volume and common outpatient diagnostic procedures Physician charges for high volume and common outpatient visits and procedures
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| HOSPITAL DISCOUNT AND FREE CARE POLICIES |
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SEE DISCOUNT AND FREE CARE POLICIES on Copley’s website.
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| FINANCIAL REPORTS |
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SEE FINANCIAL INFORMATION ON COPLEY'S WEBSITE What you'll find there: Figures on cost of care, cost shifting, comparisons of Copley Hospital's financial information to state averages, and measures of financial health: Summary of Budget Financial Health and Benchmarks Cost Shift Information Capital Expenditure Information Optional Hospital-Specific Budget Information/Contact Info CLICK HERE to compare financial information for Vermont's community hospitals on BISHCA's Hospital Report Card website.
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| STRATEGIC INITIATIVES AND PROCESS FOR PUBLIC PARTICIPATION |
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READ A SUMMARY OF STRATEGIC INITIATIVES for Copley Hospital. This document describes initiatives to meet health care needs of the local population. It is based on a strategic planning process that includes opportunities for public input.
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| HOSPITAL GOVERNANCE |
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FIND OUT ABOUT COPLEY HOSPITAL'S GOVERNANCE Learn who is on Copley Health Systems' Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including: Public Meeting Schedule Contact Information
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| IF YOU HAVE A COMPLAINT |
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SEE HOW TO FILE A COMPLAINT AT COPLEY HOSPITAL Tell us if you are concerned about the care you or someone else received at this hospital.
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